Privacy Policy

Privacy Policy

At Alvashop, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data we collect

We collect the following personal information:

  • Name, address, email, and phone number;

  • Billing and shipping information;

  • Payment details (securely processed by third parties);

  • IP address, device type, browser, and cookies;

  • Purchase history and website interactions.

2. Purpose of data collection

Your data is used to:

  • Process and deliver orders;

  • Communicate regarding purchases, support, and service updates;

  • Comply with legal and tax obligations;

  • Improve website performance and user experience;

  • Marketing communications, when consent is provided.

3. Data sharing

Data may be shared only with:

  • Payment providers;

  • Shipping companies;

  • Technology and hosting platforms (e.g., Shopify);

  • Legal authorities when required by law.

We never sell personal data to third parties.

4. Data retention

Personal data is retained only as long as necessary to fulfill legal and business obligations.

5. Your rights

You have the right to:

  • Access, correct, or delete your data;

  • Request data portability;

  • Withdraw consent at any time;

  • File a complaint with a data protection authority.

Requests should be sent to:
📩 info@alvashop.eu

6. Cookies

We use cookies to improve your browsing experience. You can manage cookies through your browser settings.

7. Security

We implement appropriate technical and organizational measures to safeguard personal data.

8. Policy updates

We may update this policy from time to time.